Last updated: March 31, 2026
These Terms of Use (“Terms”) govern your access to and use of the List Processor website, applications, and services (collectively, the “Service”) operated by List Processor (“we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
In these Terms: “Service” means the List Processor platform, including the website, web applications, features, and any related tools or APIs we make available. “Content” means any data, text, addresses, lists, files, or materials you upload, submit, or create through the Service. “User,” “you,” and “your” refer to the individual or entity accessing or using the Service. “Account” means the registered account and associated credentials used to access the Service.
By registering for an account, clicking “I agree” (or similar), or by accessing or using the Service in any way, you confirm that: (a) you have read, understood, and agree to be bound by these Terms and by our Privacy Policy; (b) you meet any eligibility requirements (including minimum age) described in these Terms; (c) you have the legal capacity to enter into a binding agreement in your jurisdiction; and (d) if you are using the Service on behalf of a company, organization, or other entity, you represent that you have the authority to bind that entity to these Terms and that the entity agrees to be bound.
We may require explicit acceptance (for example, a checkbox) during registration or when we make material changes to the Terms. Your continued use of the Service after we post revised Terms, or after we notify you of changes, constitutes your acceptance of the revised Terms. If you do not agree to the Terms or any revised version, you must not use the Service and must discontinue use and cancel your account if applicable.
If you are under 18 years of age (or the age of majority in your jurisdiction), you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. We do not knowingly provide the Service to users under 13; if you are under 13, do not use the Service.
List Processor is a software-as-a-service (“SaaS”) platform that enables users to upload and manage mailing lists, parse and standardize addresses, generate merged documents (such as envelopes, letters, and labels), and produce output files (e.g., PDFs) for printing or distribution. The Service may include credit-based or usage-based subscription tiers, free trial or free-tier options, and add-on features as described on our website and pricing page.
Eligibility and availability. The Service is offered to individuals and businesses that meet our eligibility requirements. We may restrict access in certain geographic regions or to certain users where required by law or policy. Availability of specific features may vary by plan or region.
Third-party services. The Service may depend on or integrate with third-party services (such as hosting, payment processors, or email delivery). We are not responsible for the availability, performance, or terms of those third-party services. Your use of such services may be subject to their respective terms and policies.
Modifications. We reserve the right to modify, enhance, suspend, or discontinue any part of the Service (including features, pricing, or technical requirements) at any time. We will use reasonable efforts to provide advance notice of material changes where practicable. Your continued use after such changes constitutes acceptance. If you do not agree to a material change that adversely affects you, you may cancel your subscription in accordance with our Refund Policy.
Registration. To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as needed to keep it accurate. We may refuse to open an account, or suspend or close an existing account, if we believe the information provided is false, misleading, or in violation of these Terms.
Your responsibilities. You are solely responsible for: (a) maintaining the confidentiality of your account credentials (username and password); (b) all activity that occurs under your account, whether or not you authorized it; (c) notifying us promptly of any unauthorized access, use, or loss of credentials; and (d) ensuring that your use of the Service complies with these Terms and applicable law. We are not liable for any loss or damage arising from your failure to protect your account or from unauthorized use of your account.
Account use. You may not share your account or credentials with any other person or entity unless we explicitly permit it (for example, in a team or multi-user plan). Unless we agree otherwise in writing, each account is for a single user or a single organization; creating multiple accounts to circumvent usage limits, pricing, or other restrictions is prohibited.
Account security. You must use a strong, unique password and take reasonable steps to secure your account. If we suspect that your account has been compromised or used in violation of these Terms, we may suspend or terminate access and require you to verify your identity or reset credentials.
You may use the Service only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your Content and your use of the Service do not violate any applicable law or the rights of any third party.
You may use the Service for legitimate address processing, document generation, and mailing-list management for your own business or personal use. Permitted use includes: uploading and processing mailing lists; generating merged documents (envelopes, letters, labels) for mailings you are authorized to send; managing and storing address data in connection with your use of the Service; and using output files for printing, distribution, or internal purposes—in each case in compliance with applicable law (including postal, data protection, and anti-spam regulations) and these Terms.
You agree not to:
You are responsible for the accuracy, legality, and appropriateness of the Content you upload or process. You represent that you have all rights necessary to provide such Content and to use it in connection with the Service. We do not guarantee that the Service will detect or correct errors in your data; you are responsible for verifying output before relying on it for mailings or other purposes.
We may investigate suspected violations of these Terms. We may, in our sole discretion, warn you, suspend or terminate your account, remove or disable Content, limit your access to the Service, or take any other action we deem appropriate, with or without notice and without liability to you. We may cooperate with law enforcement and may disclose information as we believe necessary to comply with law or to protect our rights, users, or the public. Repeated or serious violations may result in permanent termination and exclusion from the Service.
The Service, including but not limited to the software, applications, design, text, graphics, logos, trademarks, and all other content and materials we provide (other than your Content), is owned by List Processor or our licensors and is protected by copyright, trademark, trade secret, and other intellectual property laws. You do not acquire any ownership or rights in the Service or our intellectual property by using the Service. You may not copy, modify, distribute, sell, or create derivative works from the Service or our intellectual property except as expressly permitted by these Terms or with our prior written consent.
You retain ownership of the Content you upload, submit, or create through the Service (such as addresses, mailing lists, and documents you generate). By submitting or storing Content through the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, reproduce, and display that Content solely as necessary to provide, operate, maintain, and improve the Service, to perform our obligations under these Terms, and as described in our Privacy Policy. This license includes the right to use subprocessors and to make backup copies as part of our normal operations. We do not use your Content for advertising or to build products unrelated to the Service without your consent.
If you provide us with feedback, suggestions, or ideas about the Service (“Feedback”), you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into the Service and our business without any obligation to you. We are not required to implement any Feedback.
Paid subscription tiers and add-ons are billed according to the plan and options you select on our website or through our payment provider. By subscribing or purchasing, you agree to pay all fees associated with your plan, including recurring subscription fees and any one-time or usage-based charges. Fees are typically charged in advance (e.g., monthly or annually) at the start of each billing period. All fees are in the currency stated at the time of purchase (e.g., U.S. dollars) and are non-refundable except as expressly stated in our Refund Policy.
Unless otherwise stated, subscriptions automatically renew at the end of each billing period until you cancel. You may cancel your subscription in accordance with the process described in our Refund Policy and on your account or billing page. Cancellation will take effect at the end of the current billing period; you will retain access until that time. We do not provide refunds or credits for partial periods or unused credits unless required by law or as stated in our Refund Policy.
You must provide a valid payment method. We or our payment processor will charge the payment method on file for each billing cycle. If a payment fails (e.g., expired card, insufficient funds), we may retry the charge and may suspend or limit your access until payment is received. You are responsible for keeping your payment information current. We may change our accepted payment methods at any time.
We may change our fees from time to time. We will give you at least thirty (30) days’ advance notice of any increase that applies to your plan (e.g., by email or notice in the Service), unless the change is required by law or relates to a new feature or plan. Your continued use of the Service after the effective date of a price change constitutes your acceptance of the new fees. If you do not agree to a price increase, you may cancel your subscription before the effective date.
Fees are exclusive of any applicable taxes (such as sales tax, VAT, or GST) unless we state otherwise. You are responsible for paying any taxes imposed on your use of the Service. Where we are required to collect such taxes, we will collect them in addition to the fees. You must provide any information we reasonably request to determine or collect taxes.
If you fail to pay when due, we may suspend or terminate your account and access to the Service. You remain liable for all fees incurred before and during any period of suspension. We may use collection agencies or legal action to collect unpaid amounts; you agree to reimburse us for reasonable costs of collection, including attorneys’ fees.
We strive to keep the Service available and reliable but do not guarantee uninterrupted, error-free, or secure access. The Service is provided “as is” and “as available.” We may experience outages, delays, or errors due to maintenance, updates, third-party services, or circumstances beyond our control. We may perform scheduled or emergency maintenance with or without advance notice. Unless we have separately agreed in writing (e.g., a service level agreement), we have no obligation to achieve any particular uptime or performance level.
To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Service will meet your requirements, that operation will be uninterrupted or error-free, or that output (such as generated documents, parsed addresses, or merged data) will be accurate, complete, or suitable for any particular use. You are responsible for verifying the accuracy and suitability of any output before relying on it (e.g., for mailings or business decisions). You use the Service at your own risk.
The Service may rely on or link to third-party services, websites, or content. We do not endorse or assume responsibility for any third-party services or content. Your use of third-party services may be subject to their terms and policies. We are not liable for any loss or damage arising from third-party services or your reliance on them.
We may make certain features available on a “beta,” “preview,” or similar basis. Such features may be incomplete, unstable, or changed or discontinued without notice. We provide them without warranties of any kind. Use of beta or preview features is at your own risk.
To the maximum extent permitted by applicable law, in no event shall List Processor or its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or business opportunity, or for cost of substitute services, arising out of or in connection with these Terms or your use of or inability to use the Service, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages. This exclusion applies regardless of whether the claim is based on breach of contract, tort, or any other theory.
To the maximum extent permitted by applicable law, our total aggregate liability for all claims arising out of or related to these Terms or the Service, in the aggregate, shall not exceed the greater of: (a) the amount you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100). This cap applies to all claims in the aggregate, not per incident.
You acknowledge that the limitations and exclusions in this section are an essential part of the bargain between you and us and that we would not provide the Service without these limitations. The fees reflect the allocation of risk set forth in these Terms.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or of implied warranties, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless List Processor and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to: (a) your access to or use of the Service; (b) your Content or any data you upload, process, or distribute through the Service; (c) your violation of these Terms or any applicable law or regulation; (d) your violation of any third-party right, including intellectual property or privacy rights; (e) any dispute between you and a third party relating to the Service or your Content; or (f) any claim that your Content or use of the Service caused damage to a third party.
We will notify you promptly of any such claim and will cooperate with you in the defense at your expense. You will not settle any claim that affects our rights or imposes obligations on us without our prior written consent. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
You may stop using the Service at any time. To cancel your subscription, follow the process described in our Refund Policy and on your account or billing page. Cancellation will take effect at the end of the current billing period. We recommend that you export or download any Content you wish to keep before cancelling, as we may delete or retain your data in accordance with our data retention practices after termination.
We may suspend or terminate your account or your access to the Service at any time, with or without cause and with or without notice, including in the following circumstances: (a) violation of these Terms or our policies; (b) non-payment of fees; (c) extended period of inactivity; (d) conduct that we believe is harmful to the Service, other users, or us; (e) legal or regulatory requirement; or (f) our decision to discontinue the Service or your plan. We may suspend access immediately while we investigate suspected violations. Where reasonably practicable, we will provide notice and an opportunity to cure before terminating for cause, except where the violation is serious or we are required to act immediately.
Upon termination: (a) your right to access and use the Service ceases immediately (or at the end of the current billing period if you cancelled); (b) we may delete your account and Content in accordance with our data retention and Privacy Policy, and we have no obligation to retain or provide your Content after termination; (c) you remain liable for any fees incurred before termination; and (d) we do not provide refunds for partial periods or unused credits unless required by law or as stated in our Refund Policy.
Sections that by their nature should survive termination will survive, including but not limited to: Definitions, Intellectual Property (as to rights and licenses granted), Payment Terms (as to amounts owed), Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and this Section 11.4 (Survival).
Before filing a formal dispute, you agree to contact us and attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service informally. We will try to resolve the dispute in good faith. If we cannot resolve it within thirty (30) days of your first notice to us, either party may proceed to arbitration or court as set forth below.
Except as otherwise set forth in this section, any dispute arising out of or relating to these Terms or the Service that is not resolved informally shall be resolved by binding arbitration administered by a recognized arbitration organization (such as JAMS or the American Arbitration Association) under its commercial or consumer rules in effect at the time the dispute is filed. The arbitration shall be conducted in the English language in the jurisdiction specified in the Governing Law section below (or another location agreed in writing). The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The arbitrator may award relief only on an individual basis and may not consolidate or join claims of other persons or parties.
You and we agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. You waive any right to participate in a class action or class-wide arbitration. If this class action waiver is found unenforceable, then the arbitration agreement in Section 12.2 will be void, but the rest of these Terms will remain in effect.
Either party may bring an individual action in small claims court if the dispute qualifies. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of that party’s copyrights, trademarks, trade secrets, or other intellectual property or confidential information. This section does not prevent either party from seeking such equitable relief.
You may opt out of the arbitration agreement in this section by sending us written notice (e.g., by email to the address in the Contact section) within thirty (30) days of first accepting these Terms. The notice must include your name, address, and a clear statement that you opt out of arbitration. If you opt out, the arbitration and class action waiver will not apply to you, but the rest of these Terms will remain in effect.
We may update these Terms from time to time to reflect changes in the Service, our practices, or for legal or regulatory reasons. We will post the revised Terms on this page (or a successor page) and update the “Last updated” date at the top. The revised Terms will be effective when posted unless we specify a later effective date.
Notice of material changes. For changes we consider material (such as significant changes to fees, key features, or your rights or obligations), we will use reasonable efforts to provide advance notice—for example, by email to the address associated with your account or by a prominent notice in the Service—at least thirty (30) days before the effective date where practicable. What constitutes a “material” change is determined by us in good faith.
Your acceptance. Your continued use of the Service after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may cancel your account before the effective date. Cancellation will be effective at the end of your current billing period. We encourage you to review the Terms periodically. If you have accepted the Terms on behalf of an organization, you are responsible for ensuring that the organization is aware of and accepts any changes.
These Terms and any dispute or claim arising out of or related to these Terms or the Service (including non-contractual disputes) shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to its conflict of law principles. Subject to the Dispute Resolution section (including arbitration), you agree that any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the state or federal courts located in Wisconsin, and you consent to the personal jurisdiction and venue of such courts. You waive any objection to such jurisdiction or venue. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
For questions, notices, or concerns about these Terms of Use, please contact us:
We will use reasonable efforts to respond to legitimate inquiries within a reasonable time. Notices we send to you (e.g., regarding changes to the Terms or your account) may be sent by email to the address associated with your account or by posting in the Service and are deemed received when sent or posted. For privacy-related requests (e.g., access, deletion, or portability of your data), see our Privacy Policy for the applicable process and contact details.
These Terms, together with our Privacy Policy, Refund Policy, and any other policies or guidelines we reference or make available in the Service, constitute the entire agreement between you and List Processor regarding the Service and supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral. In the event of a conflict between these Terms and any other document, these Terms will control unless we expressly state otherwise in writing.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity will not affect any other provision of these Terms, and these Terms will be construed as if the invalid provision had never been included. The parties will negotiate in good faith to replace the invalid provision with a valid one that reflects the original intent to the greatest extent permitted by law.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us. A waiver of any breach will not constitute a waiver of any subsequent breach.
You may not assign or transfer these Terms or your rights under them, in whole or in part, without our prior written consent. Any attempted assignment in violation of this section is void. We may assign these Terms or our rights and obligations without your consent in connection with a merger, acquisition, reorganization, or sale of assets. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their permitted successors and assigns.
These Terms do not create any third-party beneficiary rights except as expressly stated. No third party has any right to enforce any provision of these Terms.
Section headings are for convenience only and do not affect the interpretation of these Terms. Unless the context requires otherwise, “including” means “including without limitation,” and the singular includes the plural. These Terms will be interpreted fairly and not more strictly against the drafting party.